BOOKING YOUR BOOTH

Your booth hire is confirmed once your deposit of $100 is received.

The deposit is non-refundable as it secures the booth for you on your event date, therefore preventing us from taking other bookings for your booth.

Minimum hire is two hours and the booking must start no later than 8pm.

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BALANCE OF PAYMENT​

The remaining balance is due 14 days before the event date.

Failure to pay the remaining balance may cause cancellation of your booking and loss of deposit. Don't worry, we will send you reminders when it is almost due. We may be flexible with balance payments, such as instalments etc. Please ask and we can arrange something for you.

 

CHOOSING YOUR PHOTO STRIP DESIGN​

You will receive an email questionnaire to choose your print strip design where you can advise us of what text to use and which layout and background design. If you are hiring the photo booth for a corporate event we can add any business logos or text you choose.

We can also create custom designs for an additional $50. 

 

CANCELLATIONS

We will refund any amount you have paid back to you minus the deposit to secure your date; when notification is given 30 days prior to your event.

​If for whatever circumstance you cancel 30 days or less before the scheduled date of your event; then we will not be able to offer a refund of any amount. 

 

DELIVERY & SET UP

We will arrive one hour before your scheduled start time to set up the booth ready for your guests to walk in and strike a pose!

​If there are any obstacles that may make set-up a little more tricky, please ensure you let us know prior so we can allow extra time or extra man power from the venue.​

Our booths can fit through standard doorways and even manoeuvre up staircases, however we need to allow extra time to hike those stairs. We'd hate to let you down by starting late!

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WHAT IF I NEED MY BOOTH SET UP EARLIER?

​We can help! So for instance if your booth hire begins at 8pm, but your wedding reception begins at 6pm, we can arrange for set up prior to 6pm and then return back to begin the hire at 8pm.

This is called idle time and will incur a fee of $50 per hour, to cover our attendants time.

Sometimes it’s more economical to book the longer package, but we will work with you to get the best value result.

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WE BRING ABSOLUTELY EVERYTHING THAT YOU NEED​

This includes a prop table, which is 6ft and dressed in a classy black tablecloth. Some venues are tight on space, so we can use a smaller venue provided table, or bar stool. We are very adaptable to any situation.​

We require access to a standard single powerpoint within 10 metres of the booth location. 

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DURING THE EVENT​

Your attendant will set up the booth and remain with the booth for the duration of the event. Like any human, they will need to have some small breaks to use the rest room, or stretch their legs. But other than that they will be at your service, in close proximity to the booth at all times, helping you capture some hilarious memories. 

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DO I NEED TO PROVIDE A MEAL FOR THE ATTENDANT?​

For jobs more than hours - yes please. Simply because your friendly attendant will arrive an hour before the event and won't leave until after they pack down. Totalling six hours or more. 

Most venues are happy to provide a crew meal at a much lower cost than the meal packages for your guests. This is mainly tailored to formal events, if it's a home event, finger food is totally fine.

 

WHAT ABOUT KIDS? CAN THEY USE THE BOOTH?

​Of course! We love kids and booths are a great way to keep children entertained! We are a family-owned business with four kids of our own, so we will happily help your younger guests use the booth.

With that said, we also understand that sometimes with kids comes a bit of craziness. So we ask that you keep an eye on them to ensure they are being respectful to the booth and the props. 

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​WHAT IF I WANT EXTRA TIME? IS THAT POSSIBLE?

​This may be a possibility! However, we strongly recommend you book the booth for the time period you think you will need- rather than extending on the night.

This is for two reasons - one, because it is cheaper to do so, and 

two, there is no guarantee we will be able to stay later on the night, and we don’t want to leave you disappointed if this is the case!

For example, sometimes our attendants have babysitters to get back to, or the booth is required at the next job.

But we do understand, that sometimes the party is just too good and goes a little longer than you thought and you want an extra hour!

So we try to accomodate.

Extra time on the night is an additional $100 per hour, payable via credit card, payID, bank transfer or cash on the night.

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​IMAGES TAKEN ON THE NIGHT

​When hiring from Aww Snap! Photo Booth, the hirer gives permission for any images taken at the event to be used on business’ social media platforms and for advertising purposes, unless advised prior to the event that they would not like their images used.

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Aww Snap! Photo Booth will not use images which are deemed unsuitable for advertising and will not use any content that may be personally damaging to any person.

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ROWDY GUESTS

One of the best parts of the job is seeing everyone having a little too much fun! But sometimes, (not often) things can get out of hand.

In this situation, the booth attendant holds the right to and may stop the usage of the photo booth at any time during the event if they feel the photo booth is being misused in any way that is dangerous to any persons or potentially damaging to the equipment/product. 

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FORCE MAJUERE

​We will not be liable for failing to perform under the Agreement by the occurrence of any event beyond our reasonable control, including a labour disturbance or interruption of service, communication outage failure by a service provided to us to perform, fire, threatened or actual act of terrorism, natural disaster, or war.

 

INSUFFICIENT POWER SUPPLY

Occasionally, we run into problems where the power at a venue or residence is overloaded with additional power being used, such as DJs, special effect lighting or catering equipment, and therefore not supplying adequate power to our photo booth. This can sometimes cause errors with the functioning of the photo booth. Should this happen we will work with you to rectify the situation, however it must be noted that this is something beyond our control, and a refund will not occur.